Edel-Optics Reviews

Edel-Optics has an overall rating of 1.1 based on 24 reviews. Customer feedback on Edel-Optics is mixed.

1.1/5.0

24 reviews

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21

All Edel-Optics Reviews (24)
peggy-Laberge
May 19, 2026
"Wish They Had More Payment Options"
I was ready to order a pair of glasses, but when I got to checkout, my usual payment method wasn’t available. I don’t really like using payment options I’m not familiar with, so I decided not to risk it and just ordered somewhere else. Kind of frustrating because I probably would’ve bought from them otherwise.
Jannie_burbank80
May 16, 2026
"I ordered from Edel-optics and the packaging was..."
I ordered from Edel-optics and the packaging was disappointing. The outer box was really flimsy and arrived half crushed, and even the glasses case inside had dents in it. Thankfully the glasses themselves seem to be okay, but for something fragile, I expected a lot more care. In my opinion, the product may be fine, but the way it was packed really let the whole experience down.
luke_Anderson74
May 15, 2026
"Discount Code Wouldn’t Apply"
I tried ordering a pair of glasses using a discount code that was listed on their website, but it just wouldn’t go through at checkout. There wasn’t any clear explanation as to why, and the help options didn’t really solve anything. it was frustrating, if an offer is being advertised, you’d expect it to actually work. In the end, I gave up and placed my order somewhere else.
james-Ortiz
May 04, 2026
"Returning My Glasses Was a Total Headache"
I tried to return my glasses the whole thing has been way more annoying than it should be. Replies were slow, the return steps weren’t clear at all, and I’m still sitting here waiting for my refund. Like… why does a simple return have to feel this complicated? Definitely not worth the hassle, and I won’t be ordering from here again
Leonard.luccous
April 19, 2026
"Prices Felt Way Too High"
I was literally about to place my order, but then I checked a few other sites and found the exact same glasses for less. Even with the discount, it still didn’t feel like a deal at all. Kind of dramatic, but it made me pause like, why are the prices so high here?
Robert_heuck73
April 14, 2026
"My order did show up on time…"
My order did show up on time, so I’ll give them that. But after paying, I started feeling a bit unsure about the whole thing once I tried the lenses on. They just feel kind of cheap to me, and my vision isn’t as clear as it was with my old pair. There’s also a slight blur around the edge that keeps bothering me. For the price, I expected better. I’m not sure I’d trust buying lenses from here again.
James_roszel92
April 10, 2026
"Virtual try-on felt pointless"
I tried using the virtual try-on it looked nothing like how the glasses fit in real life. I still ended up basically guessing, and of course I regretted the pair I picked. It kind of felt like they were more interested in getting me to check out quickly than actually helping me choose the right frames
GOMEZ
April 08, 2026
"Product page info was wrong"
The listing said the glasses were blue, but they showed up black. I get that mistakes happen, but it’s frustrating when the description doesn’t match what actually arrives.
kathleen1989
March 29, 2026
"I ordered a pair of branded…"
I ordered a pair of branded sunglasses right away the packaging just didn’t feel quite right. Maybe I’m being picky, but I compared the logo to my old pair and it looked slightly different, and the case felt kind of cheap too, which made me start second-guessing everything. I reached out to support hoping they’d actually clear it up, but I mostly got generic replies that didn’t really answer my concerns. In the end, I just returned them. Maybe I got unlucky, but I personally didn’t feel confident about the authenticity.
MildredDuskey
March 29, 2026
"Website made me hesitant to order"
I was trying to order glasses, but the website was frustrating enough that I backed out. Pages were loading slowly, the filters kept resetting, and checkout felt confusing. A couple of times I went back and the info I’d already entered seemed to disappear, which made me not want to risk placing the order. The glasses might be fine, but the site didn’t give me enough confidence to continue.
Bertha.mcmanus
March 18, 2026
"Still Waiting on That “Refund”"
I’m still waiting for my refund it’s getting annoying. The whole refund process feels like a runaround, and whoever’s handling it clearly isn’t in much of a hurry. I just want my money back already.
rosalyndombrowski5542
March 03, 2026
"Look nice, but not comfortable"
I was a little disappointed with these glasses. They look fine, but they sit way too tight on my nose and around my ears. After wearing them for a while, they just get uncomfortable, so I wouldn’t really want to use them every day.
evelyn-Vasquez
February 23, 2026
"I was trying to order a pair of…"
I was trying to order a pair of glasses and the selection seemed good, but the checkout process kept freezing on me. The payment page loaded twice, I had to re-enter my details, and I still didn’t get a clear confirmation. I ended up giving up because it just felt like too much hassle.
Robert-mcallister
February 20, 2026
"Shipping was a mess"
My order was frustrating. The tracking barely updated for days, and the delivery date kept changing, so I had no idea when my glasses were actually going to show up. I reached out for updates, but the answers I got were still really vague. When it’s something you actually need, like glasses, timing matters. I wouldn’t order from them again
RachelKennedy_31
February 05, 2026
"I ordered glasses using my usual prescription, but..."
I ordered glasses using my usual prescription, but when they arrived, something was clearly off. To be fair, I double-checked the numbers I entered and they were correct, so I don’t think it was an issue on my end. After about 10 minutes of wearing them, I started getting a headache and I couldn’t read properly. Frustrating overall and not worth the hassle.
hello_ben272
February 05, 2026
"Delivery was way too slow"
I ordered some glasses thinking they would show up quick, but slow the delivery was, honestly. The tracking barely changed, so I was just waiting around with not much info at all. Maybe the glasses themselves are fine, but the shipping time was really annoying. Not really what I was expecting.
julie.Mathis
February 04, 2026
"Not Much to Choose From"
I was a little confused while browsing because the selection felt really limited. I kept expecting to find more styles that fit what I was looking for, but there just wasn’t much there. Couldn’t really find anything I wanted.
teresa.Cuellar
January 22, 2026
"I emailed customer service twice about my order…"
I emailed customer service twice about my order and still didn’t get a real answer. I wasn’t asking for anything major, just a simple update, so I don’t get why it had to be so complicated. Frustrating experience.
ChesterFord
January 06, 2026
"Uploading my prescription was kind of a pain"
I thought uploading my prescription would be quick, but it ended up being more annoying than I expected. The site kept asking me for info that was already on the file, so I was like... okay, do I fill this out again or what? Then I couldn’t really tell if it actually submitted. I had to try it twice before it seemed to go through. Maybe it’s smoother for other people, but for me it was just frustrating.
RobertJones_06
December 29, 2025
"Confusing replies every time"
I’m not sure... every time I reached out, the replies just ended up feeling confusing. I was hoping for clearer answers, but it mostly left me more unsure than before.

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